Pravila refundacije

The buyer has a period of 14 working days to return, at his own expense and risk, the item or items that would not be suitable, for an exchange or a refund. This period runs from the day of receipt of the order. This right of withdrawal is exercised without penalty, however, the cost of return will be the responsibility of the buyer and the conditions of the shipment and must be identical. The return of the product or products is carried out in their original packaging, intact, accompanied by any accessories and in perfect condition for resale (not used, not soiled, undamaged …), with the indication of the n ° of control to which the products relate. Otherwise, the items will not be returned, refunded or exchanged.

Returned products travel at the expense and risk of the Customer. Any damaged product, incomplete, absent or whose original packaging has been damaged, will not be refunded or exchanged and will be returned to the Customer at its expense.

All returns must be made to the following address :
SOBA, vl. Mario Vurdelja
Martićeva Ulica 14 E
10 000 Zagreb
CROATIA / HRVATSKA

*SOBA recommends to the Customer to return the products with a recommendation or a complimentary insurance guaranteeing, if necessary, the compensation of products up to their real market value in case of spoliation or loss of the package or packages.

Once the buyer has exercised his right of withdrawal within the time limit, SOBA undertakes to reimburse him within 14 days from the date on which this right was exercised, the totality of the sums paid, with the exception of the expenses of return. When the period of fourteen (14) days expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day.

If the return of the product (s) purchased (s) is due to an error on the part of SOBA, the return costs will be fully refunded to the Customer.